Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our services, including café dining and delivery. It also explains your privacy rights and how the law protects you.

We use your personal data to deliver, maintain, and improve our services. By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.

Definitions

• Company (referred to as "we," "us," or "our") refers to Mrsyanbila Enterprise, C3-09-02, Jalan Cyberia, Cyberia Smarthome. Cyber 11, Cyberjaya. 63000 Selangor.
• Service refers to Zhaz Cafe’s offerings, including online ordering, in-café dining, and delivery services.
• Website refers to Zhaz Cafe, accessible from https://zhazcafe.com/.
• Personal Data refers to any information related to an identified or identifiable individual.
• Cookies are small files stored on your device to help us improve your online experience.

Collecting and Using Your Personal Data

We collect your information to fulfill and improve our services, ensuring a smooth experience whether dining in, ordering online, or arranging for delivery.

Types of Data Collected

• Contact Information: Includes email, phone number, and address for processing orders and arranging deliveries.
• Personal Preferences: Information such as dietary preferences or order history to enhance your dining experience.
• Payment Information: Details like credit card numbers are securely processed by third-party payment providers.

Usage Data

We automatically collect certain information when you visit our website, including your device’s IP address, browser type, pages visited, and time spent. This data helps us understand and improve user interactions with our services.

Tracking Technologies and Cookies

We use cookies to improve your experience on our website. These include:

• Essential Cookies: Required for core site functionality and to secure transactions.
• Functional Cookies: Help remember your preferences, such as saved cart items and user settings.

Use of Your Personal Data

Your personal data may be used to:

• Process and deliver your orders accurately
• Send updates on your order status and any relevant offers or promotions
• Enhance and personalize your dining and online ordering experience
• Analyze usage to improve our service offerings

Data Security

We follow industry-standard practices to protect your data, but no method is entirely secure. While we strive to use all reasonable means to safeguard your data, absolute security cannot be guaranteed.

Your Privacy Rights

You have the right to request access, correction, or deletion of your personal information held by us. If you would like to exercise these rights, please contact us using the information below.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please reach out to us:

• By email: [email protected]
• By visiting our website: https://zhazcafe.com/contact-us/
• By phone: +601167472389